Last Updated: March 2026

1. Overview

Welcome to the website of CICADA THERAPY & CONSULTING, A PROFESSIONAL CORPORATION (“Company,” “we,” “our,” or “us”), a California-based mental and behavioral health practice employing licensed therapists and offering therapy and support groups.

This Privacy Policy applies only to information collected through this website. It does not govern protected health information collected during the provision of clinical services, which is addressed in our separate Notice of Privacy Practices in accordance with HIPAA and California’s Confidentiality of Medical Information Act (CMIA).

By accessing or using this website, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Information You Voluntarily Provide

We may collect personal information you voluntarily submit through:

• Contact forms
• Appointment or consultation requests
• Group interest forms
• Newsletter sign-ups
• Employment inquiries

This may include:

• Name
• Email address
• Phone number
• General inquiry details
• Resume or professional information (if applying for employment)

Please do not submit confidential or detailed medical information through unsecured website forms.

B. Automatically Collected Information

When you visit our website, we may automatically collect limited technical data, including:

• IP address
• Browser and device type
• Pages visited
• Date and time of access
• Referring URLs

This information is used to maintain security, analyze website usage, and improve user experience.

3. How We Use Information

We may use information collected through this website to:

• Respond to inquiries
• Schedule consultations
• Provide information about therapy services or groups
• Send newsletters or service updates (if you opt in)
• Improve website functionality and performance
• Maintain security and prevent misuse
• Comply with legal obligations

We do not sell, rent, or trade personal information collected through this website.

4. SMS & Email Communications

By providing your phone number or email address through our website, you consent to receive communications from CICADA THERAPY & CONSULTING, A PROFESSIONAL CORPORATION. These communications may include responses to inquiries, appointment-related messages, and service updates. 

A. SMS & Email Communications

5. Electronic Communications Disclaimer

Website forms and standard email communications may not be secure.

By communicating with us electronically, you acknowledge and accept the inherent risks of internet transmission. We are not responsible for unauthorized access to information transmitted outside secure systems.

Submission of a contact form or email does not establish a therapist-client relationship.

6. Third-Party Service Providers

We may use trusted third-party vendors to support website operations, including:

• Website hosting providers
• Email marketing platforms
• Scheduling tools
• Analytics services

These service providers may process limited personal information on our behalf and are expected to maintain reasonable confidentiality and security safeguards.

We are not responsible for the privacy practices of third-party websites linked from our site.

7. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

• Improve website functionality
• Analyze traffic and engagement
• Enhance user experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information collected through this website.

However, no internet-based system can be guaranteed to be completely secure. To the fullest extent permitted by law, we disclaim liability for unauthorized access, data breaches, or security incidents beyond our reasonable control.

9. Children’s Privacy

This website is not directed to children under the age of 13 without parental involvement. We do not knowingly collect personal information from children through this website without appropriate consent.

10. California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

• The right to request access to the personal information we collect about you
• The right to request correction of inaccurate personal information
• The right to request deletion of personal information (subject to legal exceptions)
• The right to opt out of the sale or sharing of personal information (we do not sell personal information)
• The right not to receive discriminatory treatment for exercising your privacy rights

Certain health-related information may be exempt from CPRA under HIPAA and CMIA.

To submit a privacy request, please contact us at:

admin@cicadatherapy.com

We will verify your identity before responding to certain requests, as required by law.

11. No Sale of Personal Information

We do not sell or share personal information as defined under California law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of any updates.

13. Contact Information

CICADA THERAPY & CONSULTING

17434 Bellflower Blvd, Ste 135

Bellflower, CA 90706

Phone: 818-732-9884

Email: admin@cicadatherapy.com

Website: www.cicadatherapy.co