Effective Date: 2/12/26

1. Acceptance of Terms

By accessing or using this website (“Website”), you agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree to these Terms, you must not use this Website.

2. Informational & Educational Purposes Only

All content provided on this Website is for general informational and educational purposes only.

Nothing on this Website constitutes:

• Medical advice
• Mental health advice
• Diagnosis
• Treatment
• Crisis counseling
• A substitute for professional therapy services

You should not rely on Website content as a replacement for professional advice from a licensed healthcare provider.

Use of this Website is at your own risk.

3. No Therapist-Client Relationship

Use of this Website, including submitting contact forms, emails, or scheduling requests, does not establish a therapist-client relationship.

A therapist-client relationship is formed only after:

• Completion of required intake procedures
• Review and signing of informed consent documents
• Mutual written agreement with a licensed provider

Until these steps are completed, no therapeutic relationship exists.

4. Not for Emergencies

This Website is not monitored for emergency communications.

If you are experiencing a crisis or emergency, call:

• 911 (or your local emergency number)
• 988 (U.S. Suicide & Crisis Lifeline, if applicable)
• Your nearest emergency room

Do not rely on Website communications for urgent or emergency matters.

5. Electronic Communications & Security

Electronic communications (including email and website forms) may not be fully secure.

By communicating through this Website, you acknowledge and accept the inherent risks of internet transmission.

We are not responsible for unauthorized access to communications that occur outside secure systems beyond our control.

6. Acceptable Use

You agree to use this Website for lawful purposes only.

You may not:

• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to servers, systems, or data
• Interfere with Website functionality or security
• Upload malicious code or harmful materials
• Impersonate another individual

We reserve the right to restrict or terminate access for violations of these Terms.

7. User Submissions

If you submit information through contact forms, email, or other communication methods:

• You represent that the information provided is accurate
• You understand submissions do not create a therapist-client relationship
• You consent to our use of the information to respond to inquiries

You agree not to submit confidential or sensitive information unless specifically instructed to do so through secure channels.

8. Intellectual Property

All content on this Website — including text, graphics, logos, branding, downloads, and design — is the property of CICADA THERAPY & CONSULTING, A PROFESSIONAL CORPORATION and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit Website content without prior written permission.

9. Third-Party Links

This Website may contain links to third-party websites or resources.

We are not responsible for the content, privacy practices, or policies of third-party sites.

Accessing third-party websites is done at your own risk.

10. Disclaimer of Warranties

This Website is provided “as is” and “as available.”

We make no warranties, express or implied, regarding:

• Accuracy
• Completeness
• Reliability
• Availability
• Fitness for a particular purpose

We do not guarantee uninterrupted or error-free operation of the Website.

11. Limitation of Liability

To the fullest extent permitted by law, CICADA THERAPY & CONSULTING, A PROFESSIONAL CORPORATION, its owners, therapists, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• Use or inability to use the Website
• Reliance on Website content
• Electronic communications
• Website interruptions
• Security incidents beyond our control
• Third-party links or services

Your sole remedy for dissatisfaction with the Website is to discontinue use.

12. Indemnification

You agree to indemnify and hold harmless CICADA THERAPY & CONSULTING, A PROFESSIONAL CORPORATION, its owners, therapists, employees, contractors, and affiliates from any claims, damages, losses, liabilities, or expenses arising from:

• Your use of the Website
• Your violation of these Terms
• Your misuse of Website content

13. Termination

We reserve the right to terminate or restrict access to the Website at our sole discretion, without notice, for conduct that violates these Terms or is otherwise harmful to the Website or users.

14. Arbitration & Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

A. Informal Resolution

Before initiating arbitration, you agree to contact us in writing and attempt to resolve the dispute informally for at least 30 days.

B. Binding Arbitration

Any dispute arising from or relating to these Terms or use of this Website shall be resolved exclusively through binding arbitration administered by a neutral arbitration provider (such as the American Arbitration Association).

• Arbitration shall occur in the State of California.
• A single arbitrator shall preside.
• The arbitrator shall have exclusive authority to determine enforceability of this clause.
• Judgment on the award may be entered in any court of competent jurisdiction.

C. Waiver of Jury Trial

You waive any right to a jury trial.

D. Class Action Waiver

All claims must be brought individually. You waive the right to participate in any class, collective, or representative action.

15. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

Any permitted court proceedings shall occur in Los Angeles, California.

16. Modifications to These Terms

We may update these Terms at any time.

Changes become effective immediately upon posting to this page with an updated “Effective Date.”

Continued use of the Website constitutes acceptance of updated Terms.

17. Contact Information

CICADA FAMILY THERAPY & CONSULTING, A PROFESSIONAL CORPORATION

17434 Bellflower Blvd, Ste 135

Bellflower, CA 90706

Phone: 818-732-9884

Email: admin@cicadatherapy.com